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Meet Jessica, dispatch with emotional intelligence

Every callanswered. Everycan earning.

Right now, somewhere on your route, a contractor is dialing for a twenty. Whoever answers first gets the order. Jessica picks up in two rings, quotes your rates like your best dispatcher, and has the confirmation text out before the hangup. You keep driving. The board fills itself.

Do not take our word for it. The phone below is a real call. Press play.

7:08
Lone Star Roll-OffIncoming call, answered by Jessica
00:00
JessicaLone Star Roll-Off, this is Jessica!
Why she exists

Voicemail is where rentals go to die.

6:00 AM

Trucks are loading. The office phone rings over the diesel, and nobody hears it.

7:04 AM

A contractor calls from the job site. He needs a twenty out there today.

SAT 9:12 AM

A homeowner mid-cleanout. She is already googling the next hauler.

Your voicemail has never rented a single can. The caller dials the next hauler, the first voice that answers takes the order, and your steel sits in the yard earning nothing. That quiet leak costs more than most operators' entire marketing budget.

Say you miss calls a month, at an average $ a rental. That is $16,500 driving past your yard, every month. If Jessica books one in four, $4,125 a month comes back.

Change the numbers; the arithmetic is just arithmetic. We count one in four because not every missed call is an order, and we would rather under-promise.
What she does

One hire. The whole front office.

Her shift, left to rightSwipe her shift →
01The phone

Answers around the clock

A warm human voice on the number painted on your cans. The 6 AM crunch, Saturdays, mid-route. Two rings, every time.

every call on your board, recorded
02The callback

Calls back what you missed

The call you missed while dispatching gets a callback and a text inside sixty seconds, while the other hauler's phone is still ringing.

a missed ring turned into an order
03The quote

Quotes it like a dispatcher

Size, debris type, dates and address, on the call itself. A tear-off never gets sold a ten yard, and paint never rides in the can.

your rates, quoted on the call
04The booking

Books it on your routes

Drop-offs, pickups and swaps on the board you already run, confirmed before the hangup, reminder the morning of.

confirmed before the hangup
05The money

Sends the invoice

The confirmation text carries the payment link, prepay lands before the truck rolls, and the receipt writes itself onto the order.

prepaid, receipt on the order
06The chase

Chases the swap and the pickup

The can sitting full on day twelve gets its swap scheduled before it strands your steel. Quotes that went quiet get a nudge on day three.

day-12 swap on the route, not stranded
07The paper trail

Sends you everything

Every call recorded, transcribed and scored. Urgent reaches your cell in the moment, and the night reads like a morning report.

transcript, score, owner digest
08The name

Collects the review

Asked when the driveway is clear and the relief is fresh, the only moment people actually say yes. Tomorrow's caller reads it first.

five stars, asked while it's fresh
Your dashboard

You see everything
she does.

Every call recorded, transcribed and scored. The booked value sits next to what the call cost you. If she ever earns less than she costs, you will see it before we do.

Aurben DashboardLive
Your yardThis is your board: your calls, your cans, your money, live.
Search calls, orders, addresses
TimeCallerIntentOutcomeValue
7:08 AMCaller ·· 441720-yd drop-off, roof tear-offBooked$595
6:41 AMCaller ·· 8022Swap request, day 12Booked$325
6:12 AMCaller ·· 3390Missed call, called backTexted back·
5:57 AMCaller ·· 6871Blocked driveway reportedTo owner·
5:30 AMCaller ·· 2205Weekend cleanout quoteBooked$450

Illustrative morning. The dashboard is real; these numbers are a demo, not a claim.

No black box

One call becomes three receipts.

The same trail your dispatch software runs today: a confirmation text, an order on the board, a stop on a route. Jessica writes all three from the call itself.

What your customer sees
Booked, 8:42 PMYou're set. 20-yd roll-off, Tue 7 to 9 AM, driveway at 412 Maple Ave. No paint, tires or batteries in the can. Reply here if anything changes.
Day before, 4:00 PMReminder: your can lands tomorrow morning, 7 to 9. Please leave the driveway clear.
Morning of, 6:38 AMTruck 1 is on the way, about 25 minutes out.
What your board sees
Order 1148Prepaid $595
20-yd roll-off, roofing debris, 3 tons included
412 Maple Ave, driveway placement
Tuesday, 7 to 9 AM window
Full call transcript attached
What your driver sees
Tomorrow, Truck 1Stop 3 of 9
Drop 20-yd at 412 Maple Ave
Window 7 to 9, driveway, watch the low branches
What lands on your line

Every call a hauler gets. Handled.

Trained on the whole shape of a roll-off day, not a script. Each of these gets answered, quoted with your rules, and put where it belongs.

20 yard, about 6 pickup loads.Roof tear-off, full renovation.

Jessica does this sizing on the call, so your caller never has to guess.

New rentalSwap requestFinal pickupExtension daysTonnage questionProhibited item checkStreet permit questionSame-day askSpring cleanoutStorm debris surgeJunk removal quoteContractor accountCommercial front-load leadBlocked can, to your cellDamage claim, to your cell

And the one call she cannot handle goes straight to you, with the transcript already in your hand.

Who she answers for

Built for every kind of hauler.

Roll-off rental

Sizes, swaps, tonnage, permits. The 6 AM contractor crunch answered and quoted while your trucks are already rolling.

Junk removal

She books the walk-around, sets the arrival window, and texts the crew the gate code. The estimate stays yours to give.

Commercial routes

Front-load leads, extra pickups, service changes. Contract questions land with you, never in voicemail.

The difference

Plenty of tools answer phones. None of them run a yard.

A generic AI receptionist
One script for every industry. It can't tell a roofing tear-off from a garage cleanout.
Software you configure yourself, then babysit.
Takes a message and stops. The swaps, the pickups, the follow-ups are still your job.
Sold by the minute, judged by nothing.
Jessica, by Aurben
Emotionally intelligent. A panicked contractor gets speed. An estate cleanout gets gentleness. She reads the caller, not a script.
Trade-native. Sizes, debris rules, tonnage, swaps. She quotes like a dispatcher.
Installed and run for you. A service, not software. Nothing for your team to learn.
The whole front office. Answer, quote, book, text, chase, review. One system, end to end.
Judged on orders booked. You watch the booked value in your dashboard, and you own everything.
The night shift

While you sleep, she works.

Eighteen seconds of what happens to an after-hours call when Jessica is on your line.

How you get her

You give us an hour. We do the rest.

Fourteen days from the first call to her answering your line. Here is the whole path.

Talk

Twenty minutes on how you sell and where calls go missing. We dial Jessica live on this call so you can grill her yourself.

Day 0 · 20 minutes of your time

Build

We shape yours around your operation: name, voice, container sizes, debris rules, rates, service area, routes. She should answer like she has dispatched for you for years.

Days 1 to 13 · We do this part

Live

She goes on the number you already advertise, after hours first if you like. Widen it when the before-seven orders convince you.

Day 14 · On your line

This is a service, not software. If she is not earning her keep, that is ours to fix, and no year-long contract holds you here while we do. For every dollar she costs, the cans she books bring back fifty. You watch that math on your own board, every morning.

Asked every time

Fair questions, straight answers.

Anything we missed lands at team@aurben.co and gets a reply from a founder.

They will think you hired the sharpest dispatcher they have ever dealt with. If someone asks directly, she tells the truth in one graceful line and keeps helping. And the moment she hears a genuine emergency, she hands the call to a human.

What a good receptionist does: she takes the details, says a human will follow up, and sends it straight to you. She never invents a price and never promises a time she has not actually booked. We built her to hand you the call rather than guess.

She quotes with your rules: sizes, weight limits, rental period, and the prohibited list. Paint, tires, batteries, anything with refrigerant, she catches it on the call, so it never lands in your can as a surprise landfill fee. Anything unusual, she takes the details and hands it to you rather than guess.

Yes. Existing customers get swaps and final pickups scheduled straight onto your routes, confirmed by text like everything else. And the can sitting full on day twelve gets chased before it strands your steel.

No. She answers the line you already advertise, and you choose when: after hours only, when your line is busy, or every call. Most haulers start after hours and open it up once they see what she books before the yard opens.

It depends on what you put her on, so we will not pretend there is one number for every shop. On the first call you get the honest version: what it costs, what she should book, and roughly how long before she has paid for herself. If those numbers don't work for you, we will say so.

We don't sell software. We sell answered phones and cans that never sit.

If she ever costs you more than she books, that is our problem to fix. team@aurben.co

The next missed call is at 6 AM

Somebody is going to
answer that call.

Somewhere in your service area, a roof is coming off tomorrow and a phone is about to ring. Twenty minutes with us: we dial Jessica live so you can grill her, then show you what she would have booked on your line last month.

1Book twenty minutes2We build Jessica for your yard3Live in 14 days
Want her on your line?

Leave your details. A founder calls you back within a day, no list, no drip campaign.

No year-long contract. team@aurben.co